If you change your mind about your online order, we will issue a refund if all goods are returned to us at in a resalable condition, in original packaging within 14 working days from date of delivery. This period is counted from the day of delivery of the Products of your order.
If you would like to cancel/return the order you need to inform us about it, for example you may use the form attached to the Terms and Conditions. You may do this by post: Grow Trade Ltd c/o Selpol Ltd, Vanduara Buildings, 1173 Gallowgate, Glasgow G31 4EG or by email: firstname.lastname@example.org. You must return the Products to us at your own risk and cost within 14 days of notifying us that you wish to cancel the Contract by sending them to us: Grow Trade Ltd c/o Selpol Ltd, Vanduara Buildings, 1173 Gallowgate, Glasgow G31 4EG.
You are responsible to take reasonable care of the Product.
After cancelling the Contract, we will reimburse you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We will make the reimbursement without undue delay, and not later than 14 days from the day when we receive the Product from you or we receive the proof of shipment (whichever is the shortest). We will use the same means of payment that you used for the purchase unless you have expressly agreed otherwise. To expedite the refund process, the buyer should provide the bank account number. You will not incur any fees as a result of such reimbursement.
You are only liable for any diminished value of the Product resulting from their handling, other than that which is necessary to establish the nature, characteristics, and functioning of the Product.